TRADEWIND INTERNATIONAL, LLC, is not associated with any other company, and is a small, veteran-owned business of ten employees, specializing in the purchase and resale of aircraft parts and accessories. Tradewind International, LLC, does not employ certified technicians to overhaul, inspect, (excluding receiving and shipping inspections), repair or test aircraft parts or accessories in any manner.
Our secure 19,000 square foot facility includes offices, a heated hangar and a heated warehouse specifically built for the purpose of receiving, storing and shipping aircraft parts and accessories.
Our inventory has been obtained from a variety of reputable sources, and includes the purchase of excess inventories, and consignments from FAA Part 145 operators. Our inventory includes New (NE), Overhauled (OH), Serviceable (SV) and As Removed (AR) aircraft parts and accessories.
Our extensive library of illustrated parts catalogs (IPC) is used for the identification of parts and accessories. When entering items into our inventory, the purchase order and source of each item is verified, and the part number and condition are verified. All items are digitally photographed, and available trace documents are scanned. Inventory items and their available trace documents are then stored in our secure warehouse until needed. Quantum is used for managing our inventory.
Quote requests include pictures of the item quoted, and scans of the available trace documents to help our clients make informed purchasing decisions. Available trace documents are included with all items sold. All shipments are subject to inspection and acceptance of the purchaser upon receipt. We maintain sales invoices for a minimum of seven calendar years.
Although we are not a licensed distributor, nor a government-certified repair center, nor a certified manufacturer, we do strive to properly control the acceptance, storage, and shipment of aircraft parts and accessories in a manner acceptable to the industry we serve.
Additional information regarding Tradewind International, LLC, provided upon request.
We look forward to serving you soon!
Frequently asked questions
How do I request a quote?
You may submit a RFQ through the following inventory vendors: Stockmarket.aero, ILS, Partsbase, or PartsLogistics accounts. If you do not have an account with any of the listed vendors, you may email us your inquiry or simply call us. Our friendly staff enjoys talking to our customers!
Generally, all quotes are processed and responded to promptly or within a couple hours, however sometimes it may take longer as we help other customers. Please allow 24 hours, excluding non-business hours, to complete your request. If you have an urgent request, please call for quicker assistance!
Phone: 800-585-7004 or 608-756-3632
How do I order?
Your Customer Service Representative would be thrilled to assist you further, but we like to give our employees breaks and time-off from time-to-time. To ensure your order is received and responded to promptly, please submit purchase orders to firstname.lastname@example.org.
Please include billing address, shipping address, shipping courier preference, account number (if applicable), and payment method. For your protection, Tradewind International, LLC does not accept the submittal of credit card information through email or on purchase orders. Please omit this information from all correspondence.
Orders involving international entities will be required to complete an export authorization form.
Also, during regular business hours, you can expect a team member to personally respond, acknowledging receipt of your purchase order. if you do not receive a confirmation that your order has been received, please contact us! Your email may have been blocked through our web filters or sent to a junk inbox.
Is there a cut-off time for submitting orders?
A lot of activities are involved in preparing your order (pulling parts, processing paperwork, performing QA inspection, packaging, etc.), so we cannot guarantee orders received after 3:30 p.m., US Central Time, will ship the same day. We understand the world is round, and some customers might just be getting back from lunch or just starting the day at this time. Our team will always do our best to see that your order ships the same day. In fact, roughly 75% of orders received do ship the same day, regardless if the order was sent priority. Orders that don’t ship the same day usually require additional information to complete the order or require special packaging.
What is your return policy?
We try to disclose as much information to our customers regarding the parts they purchase, however we understand that sometimes it just isn’t meant to be. All customers are allowed 30 days to return a part that does not meet their satisfaction, provided it has not been installed and is returned with all original documentation and packaging.
Customers are responsible for shipping costs.
All returned items must have a return authorization from Tradewind International, LLC prior to the return of the part. A restocking fee will be applied to items returned without return authorization or after 30 days. Exchange sales are subject to additional charges upon inspection of the core has been made. Please refer to our complete Return Policy for more details.
Anything else I should know?
All sales are F.O.B. our facility, or in the case of a drop shipment, that facility. All quotes are subject to prior sale. In the event that material quoted by Tradewind International, LLC is to be exported or delivered to a representative of a foreign country or company, you may first be required to obtain appropriate license(s) from the U.S. Department of Commerce. Open account balances over 30 days are subject to 1.5% interest monthly or .05% daily charge. All parts delivered remain the property of Tradewind International, LLC until paid in full. Claims for loss or damage in shipment must be made with the carrier, by the buyer. Buyer is obligated to make timely payment for items shipped in spite of damage or loss by carrier. The only warranty offered, if any, is that of the Manufacturer or Repair Station. Tradewind International, LLC is not liable for consequential damages arising out of the installation or use of the items delivered.
For standard size shipments, we use UPS or FedEx services. Customers may supply us with a shipping account number, or we can use our account. If we use our account, we will add the charges to the invoice total. Additional charges may be applied for special handling such as the building of wood boxes and crates for oversized parts. Domestic customers shipping outside of the United States will be required to complete an Export Authorization Form.
We can ship your order via UPS, FedEx, or DHL services. Customers may supply us with a shipping account number, or we can use our account. If we use our account, we will add the charges to the invoice total. Additional charges may be applied for special handling such as the building of wood boxes and crates for oversized parts. The buyer is responsible for the shipping costs, fees, duties and taxes associated with the shipment of purchased parts.
All international customers are required to complete an Export Authorization Form. We will work with the customers and the carriers to provide the proper paperwork for overseas shipments. Tradewind International, LLC accepts no responsibility for violations of the U.S. Department of State Int’l traffic in arms regulations or fines that may occur due to the export of military peculiar parts without the proper export license. It is the responsibility of the buyer to obtain such licenses as required by the U.S. Government regulations.
What About Export Rules?
Items sold may be on the US Commerce Controlled list items or the Munitions List Items and may or may not be eligible for sale to a foreign entity without a valid State Department Export Authorization. It is up to the purchaser to determine the applicability of the part and to obtain necessary authorizations, licenses or approvals.
Tradewind International, LLC uses a third party to arrange counter-to-counter service. Sending a package counter-to-counter can be very expensive, however, it provides a viable delivery solution for a customer needing a part when facing a time-critical situation. Customers may also arrange counter-to-counter service and have a courier pick a shipment up at our facility.
What types of payments do you accept?
Domestic customers are allowed to purchase with COD terms, however maximum purchase values apply to FedEx and UPS shipments. Please contact your Customer Service Representative for more details.
We accept Visa, Master Card, Discover Card and American Express. Purchases of $1,500 and above are subject to a 3% convenience fee.
We encourage the use of wire transfers for international customers, first time customers, and for high valued orders. Our domestic wire transfer is $25.00 USD. Our international wire transfer fee is $50.00 USD. Fee determination is based on the country origin of the purchase order. Customers are responsible for paying their financial institution fees and intermediate bank fees. Wire transfers that arrive short of funds will need to be settled prior to the shipment leaving our facility, so please follow directions on the wire transfer instructions to ensure all funds are received.
Credit terms are available to customers that have applied for and have been approved for credit. The application form is available online, or you may contact a Customer Service Representative for assistance. Approval is subject to the response time of references and verifying information, so please allow 4 – 6 weeks for processing.
NEW CUSTOMER ORDERNew customer orders are set up with prepayment terms. Prepayment term options are COD, credit card, wire transfer, or cashier check.
Organizations We Support
Aviation Suppliers Association (ASA), based in Washington, D.C., is a not-for-profit association, representing more than 604 global member companies. Collectively, they lead critical logistics programs, purchasing efforts, and distribution of aircraft parts world-wide. Member companies include: distributors, suppliers, surplus sales organizations, repair stations, manufacturers, airlines, operators, and other companies that provide services to the aviation parts supply industry. ASA's Board of Directors and Corporate Officers focus the organization's energies on regulatory and legal matters such as safety, international compliance, and ethical business practices that impact the aviation parts supply industry; along with market promotion of the distribution industry.
For more than 60 years, HAI has provided support and services to its members and to the international helicopter community. Headquartered in Alexandria, Virginia, HAI members safely fly more than 5,000 helicopters some 2.3 million hours each year. Governed by a Board of Directors elected from the membership, with daily operations conducted by a dedicated professional staff.
MAF is a family of organizations led by people in countries around the world who have a similar vision of taking Christ’s love into the most remote places on earth. MAF-US collaborates with their sister organizations to meet spiritual and physical needs in 37 different countries. Collectively, their fleet of 135 airplanes serves some 1,500 non-profit, churches, and humanitarian organizations.
Tychicus Ministries, Inc. is a 501(c)3 not-for-profit member care agency. Serving missionaries around the world. The missionary community is in need of support, encouragement and care. Tychicus serves those who serve in a unique and tangible way.